As we begin a new year and a new decade, The Qualicaps® Group is excited about the future of our business and our customers’ businesses that we support on a daily basis. Although 2009 will be remembered as a challenging year for the global business community, at Qualicaps, we had a truly successful year. 

Our strategy of partnering with key customers on their R&D pipeline, coupled with building the needed capacity to support their every need has positioned us to reap the benefits of our customers’ success. The only way we will continue this great progress is to maintain our focus on improving everything we do. Whether it is our product quality, customer service, new product introductions, or sharing our technical and operational expertise, we must continue to deliver the highest quality capsules, equipment and technology to our strategic business partners each and every day.

As we enter our 113th year of two-piece capsule manufacturing, our goal remains the same: be the best-in-class pharmaceutical services company focused on innovation, customer service and product quality. The Qualicaps Group is here to not only have completely satisfied customers, but to build a valued and strategic partnership for years to come.

With 2009 behind us, we look forward to a renewed optimism in the global business community in 2010. We wish our customers, suppliers, employees and the entire healthcare industry a happy and successful New Year.

Sincerely,
Michael S. Sarno, Chief Executive Officer